Shipping policy
Processing & Shipping Time
- All orders are individually crafted and processed with care.
- Please allow 5-7 business days for order processing before shipment.
- Once shipped, orders typically arrive within 3-5 business days (depending on the destination).
Shipping Rates & Carriers
- Shipping rates are calculated at checkout based on your location.
- We use trusted carriers such as USPS, UPS, or FedEx to ensure secure delivery.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking updates to appear.
International Shipping
- Currently, we do not accept international orders. (Adjust based on what you plan to do.)
- International shipping times vary, typically 7-21 business days, depending on customs and location.
Lost, Stolen, or Delayed Packages
- FRENEMIES WRLDWIDE is not responsible for lost or stolen packages after they are marked as delivered.
- If your order is delayed or missing, please contact the carrier directly.
Returns & Exchanges
- Due to the custom nature of our products, all sales are final.
- If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos for review.